amazon return shipping cost

When you finally see the option for UPS Pickup, it should also show the cost as $0.00 (unless you're returning for one of the few reasons Amazon charges for, in … *In order to ensure a faster response please visit Customer Service. If you return items in which you've saved personal information, such as laptops, cameras or other electronic devices, you must erase this information completely before sending the product back to us. Please use the online Returns Support Centre. There's a problem loading this menu at the moment. For instructions on how to return certain specific items, please see the following links: If your order was sold and dispatched by a Seller on Amazon Marketplace, you can learn more about Arranging Marketplace Returns and Refunds. For Shoes, Clothing, Jewellery & Watches, including Collection and Staples by the Drop items purchased from The Drop, see About Free Returns On Fashion Items. You can use this page to learn about our return policies. You’ll be refunded your return costs on items sold or fulfilled by Amazon up to the standard delivery cost if the item is incorrect, damaged, defective or if you’re returning shoes, clothing, jewellery or watches. If you don't see the option to return multiple items in the same box during the return process, don't include items from multiple orders or shipments in the same box. See more information here). You agree and accept that the returned product will become Amazon’s property, and that Amazon is therefore entitled to sell it to third parties at Amazon’s full discretion. For more information, visit Return Items You Ordered. If your return shipping costs more than £20, please keep a copy of your return postage receipt. Extended Returns Information : For the 2020 holiday season, items that are eligible for return and are shipped between October 1st and December 31st can be returned until January 31st, 2021. The majority of Amazon Fresh food items aren't returnable, but may be refunded. Refund of costs of sending the item back to us if defective, damaged or incorrect item? Your Orders If the item says ‘free returns’ next to the price, then it’s eligible. After completing the steps in the returns process, you'll receive a QR code. Prime Video; Amazon Music; Amazon Photos & Amazon Drive; Using & Managing Apps; About Amazon Coins Amazon does not accept a return after 30 days for consumable products (e.g. See About Spilled or Damaged Amazon Fresh Items for information on requesting a refund.   Yes No Thank you for your feedback. Please note that returns that contain multiple items, or large items, may cost more. Occasionally though, we know you may want to return items and you have the right to cancel the purchase of most items within 14 days. This isn't the information I was looking for, Manufacturer Contact Details and After Sales Service, About Spilled or Damaged Amazon Fresh Items, Arranging Marketplace Returns and Refunds, Returning Items That Contain Hazardous Materials, Return an Item at a Hermes Drop Off Location. © 1996-2020,, Inc. or its affiliates. We reserve the right to refuse returns or to charge you our fees and expenses if the product isn't received in new, unopened condition. Our returns policy will revert to the standard 30-day period for items delivered after 31 December, 2020. Refund of original delivery costs if defective? While we're unable to respond directly to your feedback, on a CD or DVD) if you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started. Not applicable. When you choose the shipping method for your return, return fees are calculated. If you need to return an item please visit our Returns Support Centre. Products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items; Sealed audio or video recordings or of sealed software if unsealed by you after delivery; Goods made to your specifications or clearly personalized, especially personalized Amazon Handmade items; Goods which may deteriorate or expire rapidly; A service, if the supplier has fully performed it and you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started; Digital content (including apps, digital software, ebooks, MP3, etc) which is not supplied on a tangible medium (e.g. Please select what best describes the information: Thanks! batteries, fuses, ink, light bulbs, etc.) For returns from within the UK, costs start at £3.99. we'll use this information to improve our online Help. For more information about these statutory rights, please visit Adviceguide, a Citizens Advice website at Refund of original delivery costs if cancelled? Change email or password. Delivery addresses in the 50 United States (U.S.) and APO/FPO addresses using a U.S. zip code are eligible for Free Returns. If you need to contact us by post, please write to: This isn't our returns address and returns won't be processed at the above address. Each return label is assigned to a specific return. Return or exchange items, Carrier Info We’ll always display the most accurate return costs and methods available for your item(s) in our Returns Support Centre when you create your label. For Amazon Games and Software downloads, please see the Amazon Games and Software Terms of Use page. Change email address or password. Go to. Please note that certain types of items aren't eligible for cancellation or return under the Amazon returns policy. Using a scanned QR code at designated return locations to make label-free and package-free returns. For the Amazon Appstore for Android, please see the Amazon Appstore for Android Terms of Use page. Add or edit payment methods, Carrier Info Add or edit payment methods, Account Settings Amazon will not be responsible for any such items erroneously left by you within the returned product or within the box containing the returned product. Each return label is assigned to a specific return. If your return is not the result of an Amazon error, and you’re using a pre-paid return label, we’ll deduct the cost of the return from your refund. $50. Please note that this returns policy doesn't affect your statutory rights and therefore doesn't affect your right of cancellation as described above. While we're unable to respond directly to your feedback, This link is provided to help our customers find out the rights they have where goods are not as described, not fit for purpose or not of satisfactory quality.

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